# SimpleTicket

> SimpleTicket (סימפל טיקט) is a multi-tenant event ticketing platform for the Israeli market. It handles event creation, secure ticket sales via the HYP payment gateway, QR-code scanning at the door, and dashboards for organizers and platform admins. The primary language is Hebrew (RTL).

SimpleTicket lets event organizers publish events, sell tickets online, manage attendees, scan tickets at entry, and request payouts. Buyers purchase tickets, receive them by email/SMS or as a QR code, transfer tickets, and request refunds subject to Israeli consumer-protection law.

## Key facts

- Website: https://simpleticket.co.il
- Market: Israel. Primary language: Hebrew (he-IL).
- Payments: HYP (Israeli payment gateway). Secure checkout.
- Refunds follow Israeli consumer-protection law (ביטול עסקה): a cancellation fee of the lower of 5% or ₪100 may apply, and the platform service fee is non-refundable.
- Tickets are delivered by email, SMS, or an in-app QR code, and can be transferred to another person up to a deadline before the event.
- Support is available in Hebrew, including a WhatsApp assistant for order, ticket, and refund questions.

## For event-goers

- Browse and buy tickets to events in Israel.
- Receive tickets by email/SMS or as a scannable QR code.
- Transfer a ticket to someone else before the event.
- Request a refund for an upcoming event, subject to the refund policy above.

## For organizers

- Create and manage events, set ticket types and pricing.
- Sell tickets, track sales, and scan tickets at the door.
- View revenue and request settlements (payouts).

## Contact

- For event-specific questions (lineup, date changes, logistics), contact the event organizer via the contact details on the event's public page.
- For platform, order, payment, or refund questions, use SimpleTicket support at https://simpleticket.co.il